樂高科技團隊的公告
"The LEGO group and the LEGO Technic product team is aware that a number of consumers are experiencing problems with their 8043 motorized excavator.
It's really important to us that our products are of the highest quality and we are currently doing everything we can to solve this issue. As soon as we heard about this, we immediately got in contact with some of these consumers to learn from their models.
These models are right now being tested and investigated in any possible way.
We are working very hard to come up with a solution, which we will communicate as soon as possible.
Best regards
The LEGO Technic product team"
所以解決方案還在測試當中
公告只是緩兵之計
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990823 0900更新
EBs的討論也是很多
不過實在沒有時間啃完
先列出提供參考
8043 Excavator - Lego update Lots of information regarding problems http://www.eurobricks.com/forum/index.php?showtopic=45378
The Ultimate 8043 (modifications) With instructions to make real mean diggin' machine
One thing I did notice was that quite a few axles had white powder on them which looked like plastic dust. Perhaps grinding transmissions was the source of the problems for 8043? Who knows
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990826更新
TBs從大使討論區的消息中得到新的公開稿
樂高公司已經確認一個特定的零件造成了整件事件 (a specific element is causing the error)
也會發行補充包給已經遭遇這個問題的玩家
(our Consumer Service will distribute a Service Bag with instructions and new elements to those consumers who experienced the problems)
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990826再更新 哇~ 來看看BSet的消息
看完你會跟我有一樣的反應
8043 Excavator / LEGO's excellent customer service http://www.brickset.com/news/article/?ID=854 http://translate.google.com.tw/t ... D854&sl=en&tl=zh-TW (Google翻譯版)
BSet說如果從[email=S@H]S@H[/email]訂購的人可能已經收到客服的信件
客套話就跳過了,大意有3點
1.不滿意的消費者可以退貨獲得全額退款
2.願意等待更新零件的消費者,我們正在設計和製造一個新的零件來改善,可能會在10月初可以發出
We’ve only just started the design and production of this new piece, so it may not be available until early October.
3.另外願意等待的消費者,我們將提供10英鎊(約500元台幣)的額度(現金? 折價卷?)給每個消費者
if you choose not to return your set but to wait for the replacement piece, we'd like to offer you a GBP 10.00 credit with our apologies and we will send the new part as soon as possible."
發表於 2010-8-22 20:48:54
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發表於 2010-8-22 20:50:36
樓主
~~~希望這不是夢咩~~~~
發表於 2010-8-23 01:16:30
